Privacy Policy – Signature Clean Group Midlands
Last updated: 17 August 2026
1. Who we are
This website is operated by Signature Clean Group Midlands ("we", "us", "our"). We provide professional cleaning services in the UK. This Privacy Policy explains how we collect, use and protect your personal data when you use our website or contact us.
2. What data we collect
We only collect the information we need to respond to you and run our business. This may include:
- Name
- Email address
- Phone number
We collect this information when you:
- Fill in a contact form on our website
- Respond to our online lead ads (for example on Google or social media)
- Contact us directly by email, phone, WhatsApp or other messaging tools
We do not collect special category data (such as health information) through this website.
3. Who we share your data with
We do not sell or rent your personal data to third parties.
We may share your data only with trusted service providers we use to run our business, for example:
- Advertising and analytics tools, such as Google Ads
- Communication tools, such as WhatsApp or email providers
- Website and hosting providers that help us operate this site
These providers only receive the information they need to deliver their services to us and are required to keep your data secure and confidential.
4. How we use your data
We use your personal data to:
- Respond to enquiries you send us
- Provide quotes for our cleaning services
- Manage bookings and communicate about your appointments
- Send basic follow-up messages about our services, offers or updates (only where appropriate and permitted)
We do not sell your data.
5. Data storage and security
We take reasonable steps to keep your personal data safe, including:
- Using reputable, secure platforms to store and process data
- Limiting access to your data to people who need it to do their job
- Using passwords and other security measures to protect our systems
However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Our legal bases for using your data
Under UK GDPR, we rely on the following legal bases:
- Consent – when you choose to submit your details through a form or lead ad and ask us to contact you.
- Legitimate interests – to respond to your enquiry or quote request, keep basic records of our communications and bookings, and follow up with you about services you have shown interest in, where this is reasonable and expected.
You can ask us to stop using your data for marketing or follow-up at any time.